IInside Mass (Toll Free): 1.866.244.9600

  Outside Mass: 1.781.930.5000

Click to view the brochure

Enterprise® Messaging

Mitel Enterprise® Messaging software is a scalable, advanced speech-enabled messaging and call routing tool that combines voice and data communications for a unified user experience. Designed for small to mid-market businesses with over 200 subscribers, integrated unified messaging functionality provides a cohesive presentation for voice, fax and e-mail communications in Microsoft® Outlook®. Users can access all of their messages at the office, at home or on the go. Optional speech recognition capabilities enable users to speak commands to easily navigate through voice mail and corporate directories. Text-To-Speech support enriches message access when you are away from the office as well. Enterprise Messaging conveniently reads your e-mails to you when you’re unable to access your laptop or PC.

Reach more customers and offer convenient services 24/7 with Enterprise Messaging fax library support, which enables your business to maintain a database of common documents or forms that your business often provides to its customers or clients.
 When a customer or client calls your business after hours they can request a particular document be faxed to the destination of their choice.

Additionally, Enterprise Messaging offers Record-A-Call capabilities—enabling your employees to refer back to conversations at a later date, or forward conversations to another employee. 

Group distribution lists empower you with flexible communication tools to communicate to groups of one or many. The automated attendant functionality supports custom call routing—empowering your business with a flexible tool to route callers automatically to a person, department, or recorded information 24/7.

Improving Business Processes

  • Conveniently access the directory or voice mail using speech recognition—improving the caller experience
  • Listen to e-mails while away from the office through the Text-To-Speech option
  • View all of your e-mails, voice mails and faxes in one universal mailbox
  • Enable callers to have documents automatically faxed to them on demand—freeing up your resources
  • Customize an automated attendant to route your customers or clients to the correct department or person
  • Improve administrative and performance information with enhanced reporting categories
  • Provides scalable architecture for future growth


©Partners Technology, LLC - 195 Bay State Drive - Braintree - MA - 02184
Tel: 1.781.930.5000    Email: info@PartnersTechnology.com

Mitel 3300
Mitel 5000 Series
Mitel Axxess
Endpoints/User Guides


Contact Partners
Time Change Instructions



Attendant Console
Contact Center Suite
Connection Assistant
Enterprise Messaging
IP Telephony (VOIP)
Remote Support
System Manager
Telephony Manager
Unified Communicator
Unified Messaging
Voice Processing Unit
Web Conferencing
Web/Audio Conferencing