IInside Mass (Toll Free): 1.866.244.9600

  Outside Mass: 1.781.930.5000

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Mitel Axxess Converged Communications System

The Axxess platform consists of analog, digital, wireless, and Voice over IP phones all integrated within a common system.  The system is completely digital at the core and makes use of  Digital Signal Processor (DSP) technology, allowing for easy upgrades and enhancements via. software change rather than hardware change.  

At its smallest size, the Axxess is configured to support 4 lines and 16 digital stations.  With an integrated "in-skin" (installed inside the main control cabinet) voice mail system, the Axxess is built to support a small company environment.  To meet growth expansion needs, more line and station cards can be installed, up to 128 ports (a combination of lines and stations) within a single cabinet.  Up to 8 cabinets can be combined for a total maximum count of 1024 ports at any one location.  Up to 63 locations can then be "networked" to support up to 40,000 total combined lines and stations.

A key strength of the Axxess is its ability to function in a fully integrated manner with a wide variety of applications.  Examples include voice mail and unified messaging with call record, Caller ID capture and display menu support.  Other applications include a full call center suite, computer control of phone instruments, and soft-phone products.

The Open Architecture Interface (OAI) turns the system into an open development platform allowing the "endless expansion" of the system's capabilities.  With the largest developed base of 3rd party applications of any system platform, expanded capabilities of the Axxess include voice recognition, enhanced desktop control of the system, digital call record, and advanced call center applications.


Critical Applications Supported

  • Transparent Networking
  • Integrated Voice Processing
  • Unified Messaging Solutions
  • Automatic Call Distribution
  • Call Center Solutions
  • Auto Attendant
  • Videoconferencing
  • Windows-Based Administration
  • Computer Telephony (CT) Integration
  • CT Standards-TAPI, CSTA
  • Compatible Migration for Executone phones


Advanced Features

  • Remote Station Monitoring
  • Record-A-Call
  • Do-Not-Disturb
  • Menu Driven Soft Keys
  • Remote Station Programming
  • Re-direct Ringing Calls
  • Full Duplex Speakerphone
  • Flexible Call Forwarding
  • Recover Deleted Voice Messages
  • Return Calls While in Voice Mail
  • Multi-Lingual Prompts
  • Reminder Messages


ŠPartners Technology, LLC - 195 Bay State Drive - Braintree - MA - 02184
Tel: 1.781.930.5000    Email: info@PartnersTechnology.com

Mitel 3300
Mitel 5000 Series
Mitel Axxess
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Attendant Console
Contact Center Suite
Connection Assistant
Enterprise Messaging
IP Telephony (VOIP)
Remote Support
System Manager
Telephony Manager
Unified Communicator
Unified Messaging
Voice Processing Unit
Web Conferencing
Web/Audio Conferencing