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System Manager

System Manager software simplifies phone system management, unifying Mitel's diverse product line into a family of products that can be viewed, programmed, managed and diagnosed through a single interface. This consistency across Mitel's product lines aids in the training of support personnel and enables them to better troubleshoot problems in the field. From a single, Web-based interface, system administrators and technicians can manage an entire networked system with multiple applications—easily and remotely.

Improving Business Processes

  • Provides a convenient, Web-based client interface to enable phone system management remotely
  • Allows users to drill down and view individual nodes, eliminating the need to travel to each site for access

  • Displays T1, E1 and IP link status, offering a clear view of the network’s status
  • Provides support for monitoring Quality of Service (QoS) on Internet Protocol Resource Cards (IPRCs) & 5000 family, measuring the quality of IP phone calls
  • Enables an enterprise to reduce the cost and overall complexity of phone system management

 

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Attendant Console
Contact Center Suite
Connection Assistant
Enterprise Messaging
IP Telephony (VOIP)
IVR
Remote Support
System Manager
Telephony Manager
Unified Communicator
Unified Messaging
Voice Processing Unit
Web Conferencing
Web/Audio Conferencing