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Unified Messaging

Unified Messaging brings together a variety of message types in a single easy-to-use interface. Unified Messaging is typically referred to as the unification of two or more applications including voice mail, fax and email in a single easy-to-use system. These can be accessed via telephone or computer.

In a "Time and Motion Study," it was observed that the average time to send a fax using traditional methods was 8 minutes and 25 seconds. With Unified Messaging, the same document was faxed in 1 minute and 39 seconds. When multiplied by the number of fax pages sent daily by an organization, the calculated cost savings adds up significantly.