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Call Center

Partners Communications Call Center Suite by Mitel is a variety of software applications designed for small-to-large size, informal and formal call centers. The program consists of several modules that improve call-processing functions. Call management capabilities include features such as agent monitoring, call recording, and statistical and historical reporting with "cradle to grave" data and real-time reporting based on agent information.

Our Call Center Suite software application continues Partners Communications tradition of offering value-added solutions by combining the benefits of computer telephony integration (CTI) technology with the needs of today's converging business environment.